Privacy Policy

PRIVACY POLICY

A legal disclaimer

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our online store (the “Site”) which is built on the Wix platform. We are committed to complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect the following types of personal information:

Contact Information such as your name, billing address, shipping address, email address, and phone number.
Order & Payment Information including purchase details, selected payment method, and partial credit card or PayPal transaction details. Full payment data is processed securely by our payment providers and not stored by us.
Technical Data such as IP address, browser type, device information, operating system, and website usage collected via cookies and analytics tools.
Customer Support Information such as messages, inquiries, and communication logs.

We collect information directly from you when you place an order or interact with the Site, and automatically through cookies and web analytics.

2. How We Use Your Information

We use the collected information to:

Process and fulfil orders, including shipping and order confirmation
Communicate with you regarding purchases, support requests, and store updates
Improve and optimise our website, user experience, and product offerings
Prevent fraudulent activity and maintain security
Comply with legal obligations

Marketing communications will only be sent when you have opted in, and you may unsubscribe at any time.

3. Dropshipping & Third-Party Disclosure

As a dropshipping business, we share necessary order information (such as name, delivery address, and product ordered) with our trusted third-party suppliers for fulfilment purposes.

We may also share your personal information with:

Wix (hosting and platform provider)
Payment gateways such as PayPal and credit card processors
Analytics and marketing tools (e.g., cookies, tracking services)
Legal or regulatory authorities when required

All third parties are required to protect your information and use it only for authorised purposes.

We do not sell your personal information to third parties.

4. Data Security

We take reasonable steps to ensure your personal information is stored securely and protected from unauthorised access, loss, misuse, or disclosure. Sensitive payment information is handled securely by our payment providers and encrypted to industry standards.

5. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to improve functionality and analyse user behaviour. You can modify your browser settings to disable cookies; however, some features of the Site may not function properly as a result.

6. International Data Transfers

Some third-party services (such as suppliers or Wix servers) may be located outside Australia. By using our Site and providing your information, you consent to the international transfer of data where necessary to fulfill orders and operate the business.

7. Access & Correction of Personal Information

Under Australian law, you have the right to access and update the personal information we hold about you. To request access or correction, please contact us using the details provided below.

8. Data Retention

We retain personal information only as long as reasonably necessary for business, legal, and tax purposes. When data is no longer required, we take appropriate steps to destroy or de-identify it.

9. Minors

Our Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will always be available on our Site with the latest “Last Updated” date.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

Email: lhmanvc@gmail.com